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Know Your Computer Needs


computer needs

As a computer geek ,minus the bushy eyebrows and thick glasses, Computers and everything that comes with it has always been a fascination of mine ever since I could remember. Presented with an opportunity to work for one of the largest manufacturer of High End Computers was a dream come true. I look forward to going to work everyday, because not only do I get monthly perks, meet new computer fanatics on a daily basis, I also get to expand my knowledge about how computer work and how fascinating they really are.

But like any specialist, there are days that I get frustrated and feel like strangling my customers. Not because I don't like them but because some of them can really get adamant about their preferences when purchasing computers then come back after a day because they bought the wrong product. Despite the sweet smile and patience that I present them with, deep down, I can visualize smirking and telling the?I told you so!?.


Take for example my predicament last week, a client came in on a Monday to purchase a computer for as a present for his graduating son. As a specialist, it is my job to ensure that when my client walks out from the store, they are extremely satisfied and get what they paid for. I am not the typical consultant that will ask you to buy stuff that you won't need. While I was assisting the said client as he browsed through our model units, I went about my routine asking him questions like his son's preference, background, level of computer adequacy and a couple of predominant questions to give him the right present for his son.

 

LaptopBased on his son's profile, who as he said was a gamer, creator of websites and and will be taking up a multi media engineering course. I presented him with a unit that had more video RAM, a high end processor, extra ports for game controllers and upgrades and an excellent cooling capability. He also mentioned that he had a budget so I told him that he had the option of purchasing some of the components and assembling it himself because it is a fact that doing so often causes less than buying the whole package. That suggestion might have struck a cord because he went ballistic and said that I was trying to con him out of his money and he should not need all the things I was talking about. He insisted on buying the model that he believed was what his son would want.


Friday, the man came back carrying the computer box he bought with a young guy, who I presumed was his son, to have it exchanged for another model. I attended to the young guy while his father kept his distance. The son was thrilled with my choice and followed my advice which I already presented to his dad. Just today, I got an enthusiastic call from the guy, thanking me for giving him the right unit and apologized on his father's behalf. I said it was fine and it was part of my job. So as an advice, I narrowed down a couple of things to do before purchasing a computer.

 

Extra Steps to take:

love for computers


Know your needs and budget: Think about what are the essential that you will be using and if it fits your budget.

Do not buy on impulse or hear-say:Just because someone you know bought the latest unit/model even though  it's pricey because of it's cutting edge audio/ video editing capability and  suggest you buy the same thing 

Invest some time researching: Compare components and features of models that interest you. This step will allow you to find better deals.


Alternatives are  an option:


Buying and assembling components is rather cheaper than getting the whole deal. And it does not mean you are getting something of lesser quality.

Compatibility check is a must: Don't spend on something that does not work with each other. It's like you're trying to wear a size 0 even if you're a size 12.

Don't be afraid to ask: It is better to know than lose money because of misconceptions. 

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    This is the Privacy Policy for odzj.com

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